Voice-first support that knows your product cold. Answers tier-1 questions instantly. Escalates tier-2 with full transcript context. Cut response time from hours to seconds.
~70% of support tickets are repetitive FAQ. AI Support Agent solves them in seconds — your humans get the complex ones.
Connects to Intercom, Zendesk, HelpScout, Notion, Confluence, GitBook. RAG-powered retrieval, no manual training.
Avg first-response time: 0.8 seconds vs 4.2 hours for email. Visitor doesn't wait — they get answers.
Routes complex/emotional cases to humans with full transcript, intent classification, and sentiment.
Auto-creates tickets in Zendesk, Freshdesk, Help Scout, Intercom with full context attached.
Detects frustration. Adjusts tone. Escalates angry customers to senior reps automatically.
Customer speaks Finnish, you read English transcript. Or have it respond in customer's native language.
Customer can't get billing info to update. AI walks them through it, validates the change worked, logs the resolution.
"Hi! How can I help today?"
"My credit card update isn't saving."
"Got it. Are you in Settings → Billing → Payment Methods? And is the card declining or just not saving?"
"It says 'invalid postal code'."
"That's a known one — for UK postcodes you need to include the space, e.g. 'SW1A 1AA' not 'SW1A1AA'. Try that?"
"Worked. Thanks!"